01
Commission support
For your agency, the creators you represent or your content team: together, we clarify which support fits.
Enquire about working togetherMENTAL HEALTH COORDINATION · CONTENT CREATION
MANY PEOPLE SEE YOU.
WHAT DO
YOU NEED?
Mental health support for content creators, agencies and social media teams.
When visibility grows, loneliness persists or the boundary between your private self and public role becomes blurred.
Across Germany · on site and online
01 / Your working day
BECOME KNOWN.
STAY CONNECTED TO YOURSELF.
Visibility changes everyday life. What is on your mind?
Suddenly well known.Attention grows faster than your sense of confidence.
Together, we explore expectations, boundaries and space to step back.
Explore relevant supportVisible, yet still shy.At ease on camera. Less sure at a live event.
We prepare for appearances and encounters, with suitable breaks and space for your personality.
Explore relevant supportA large community. Sometimes lonely.Many contacts do not always mean feeling connected.
Confidential conversations make room for your experience. We explore relationships, mutual exchange and personal support.
Explore relevant supportWhere do I end and my public role begin?Separating your private self, public persona and others’ expectations.
In coaching, we explore values, boundaries and change. Being authentic does not mean having to share everything. Returning to private life has a place here too.
Explore relevant support02 / Mental Health Coordination
A PERSON TO TURN TO.
BEHIND THE SCENES.
Mental Health Coordination makes room for personal concerns in professional life. In confidential conversations, success and overwhelm, excitement and uncertainty can coexist. We support creators and the people working with them.
For a campaign, a format or ongoing work, online and on site as needed.
Mental Support Hotline
An agreed contact channel for individual conversations. Scope, availability and response times are arranged together.
For creator agencies & management teams
STRONG CREATORS
NEED MORE THAN
GOOD MARKETING.
You support creators through brand partnerships, growth and public visibility. You are often among the first to notice when pressure to succeed, loneliness or personal uncertainty becomes an issue.
External professional mental health support
DramaCare adds psychological expertise to your work. You remain a career partner and trusted contact without having to take on psychological or therapeutic responsibilities.
Support for your creators
- Individual counselling and mental support for your creators
- Support with sudden fame, loneliness and public pressure
- Preparation for live appearances, events and meet-and-greets
- Exploring boundaries between private identity, creator persona and expectations
- Support with online hostility, career transitions and after demanding campaigns
Support for management and agency teams
Workshops, coaching and supervision on roles, boundaries, communication and leadership under time pressure. We explore how you can remain approachable without having to absorb every difficulty yourself.
TAILORED
PARTNERSHIPS.
CLEAR CONTACT ROUTES.
Together, we explore how a dedicated contact, targeted referrals or regular support can fit your agency and its creators.
Scope, availability, funding and confidentiality are agreed in advance. Personal conversation details are not routinely shared with management.
Enquire about working together03 / Support through the process
THE RIGHT SUPPORT.
AT EVERY STAGE.
Enquire about individual services or combine several elements. The phases overlap, including in continuous content work.
01
Before the calendar fills up.
Together we look at working practices, roles and potential pressures, so support is considered from the start.
Prepare for growing visibility
What can be public, and what stays private? We explore boundaries, sources of support and expectations around new commitments or collaborations.
Explore needs and working conditions
Conversations and a structured review help set priorities: who needs what support, when and within which arrangement?
Roles, boundaries and routes to support
We help clarify responsibilities, communication agreements and awareness practices. Personal boundaries and expectations around availability become part of the conversation.
Prepare for sensitive content
We consider planned formats and potential pressures. Preparation, breaks, stop signals and debriefing are agreed to fit the project.
02
While content takes shape.
Psychological support within the real working context, for people in front of and behind the camera.
Navigate uncertainty before appearances
We help prepare psychologically for live formats, interviews and events. Personal needs, breaks and suitable conditions are part of the conversation, including with management or production.
On-site and online support
Confidential individual conversations and agreed check-ins offer space to reflect on pressure and discuss next steps.
Discuss conflict and feedback
We facilitate conversations between teams, creators and those responsible. Different expectations can be made explicit and practical agreements developed.
Leadership under time pressure
Coaching for leaders and managers: communicate priorities, prepare difficult conversations and distinguish support from taking on too much responsibility.
03
When content meets the public.
Public responses can affect individuals and teams. We support them in navigating that experience.
Sudden visibility and public encounters
New attention can change more than your calendar. We discuss being recognised, expectations of closeness and the difference between your public role and private experience.
Navigate public hostility
Individual conversations help make sense of distressing responses, find distance and identify appropriate support.
Support community teams
Supervision and reflection for people repeatedly working with distressing messages and comments. The focus is on boundaries, ways to ease pressure and shared working practices.
Psychological support and clear responsibilities
DramaCare supports people and collaboration. Operational moderation, crisis PR, legal questions and IT security remain with the relevant specialists.
04
When work stays with you.
Reflect on experience and learn from it, between campaigns or as part of ongoing work.
Personal identity, relationships and new directions
Who am I outside my account? We reflect on belonging, loneliness, personal development and possible changes to your creator role, including returning to private life after intense public appearances.
Debriefing and supervision
Individuals and teams can reflect on experiences with some distance, including unresolved questions, difficult situations and successful collaboration.
Develop working practices together
Feedback and agreed evaluation help identify which support was useful and what should be adjusted in future.
You do not need to know exactly what fits yet. We can work it out together.
Discuss support for your team04 / Sensitive content
WHEN CONTENT
GETS PERSONAL.
Personal stories need a considered framework. We look at the needs of the team and of the people sharing their experiences.
For the team
Preparation for difficult material, clear opportunities for breaks and conversation, and supervision after distressing experiences.
For people taking part
Discuss boundaries and stop signals in advance. Do not assume personal disclosure. Consider debriefing and possible reactions to publication.
Children and young people in digital formats
Young participants need age-appropriate preparation, understandable agreements, trusted adults and opportunities to step away. We help consider these needs in the format and its production process.
Putting content and trigger warnings in context
Warnings can identify content in advance. They do not replace careful preparation or individual support and cannot reliably prevent distress.
05 / Learn & reflect
INSIGHTS FOR
EVERYDAY WORK.
Stress, working rhythms & availability
For creators and content teams: recognise signs of strain, reflect on boundaries and develop practical agreements.
Visibility, uncertainty & public appearances
For creators and their support teams: explore changes that come with visibility, discuss personal needs and develop suitable conditions for public encounters.
My self, my role & other people’s expectations
For creators and talent managers: distinguish personal values, public persona and professional demands. Reflect on privacy, change and transitions after appearances.
Loneliness, belonging & mutual support
For creators: space for experiences beyond reach and self-presentation. Explore relationships, mutual exchange and personal support networks. Sharing personal experiences remains voluntary.
Communication, conflict & feedback
For agencies, management and production: clarify expectations, practise difficult conversations and give feedback without personal devaluation.
Leadership & psychological safety
For leaders and talent managers: remain approachable, clarify responsibilities and make room for questions and concerns.
Sensitive content & closeness to the community
For content and community teams: reflect on emotional involvement, discuss boundaries and prepare for difficult material.
Supporting young participants
An individually agreed focus: accessible preparation, participation, trusted adults and opportunities to step away in digital formats.
Individual coaching
For loneliness, new visibility, uncertainty and questions about your sense of self, including independently of an agency.
Supervision
Reflect on experience, understand roles and discuss collaboration, individually or with a team.
Talks & panels
Expert contributions on mental health and collaboration for internal events and industry gatherings.
06 / Working together
THE FIRST STEP
CAN BE SIMPLE.
Mental health also involves how work is organised. We consider individual concerns alongside the conditions in which content is created. With agencies and managers, we discuss how appearances are prepared, private time is respected and confidential support is made accessible.
Get in touch
A short description is enough. You do not need to fully assess your needs or choose a service.
Agree the scope together
We discuss your concerns, team, working practices and timeframe, including responsibilities and confidentiality.
Receive a tailored proposal
You receive a proposal with suitable services and a clear scope. Travel and accommodation costs are agreed separately.
Individual support. Transparent pricing.
An individual session, workshop or ongoing support: your needs and a realistic scope come first. There are no standard package prices.
Connected working worlds
FIND THE RIGHT
AREA OF SUPPORT.
Digital formats, editorial work, production and the stage often overlap. Explore support for your other areas of work.
Film & TV
Support for cast, crew and production leaders.
Support for film & tvTheatre, opera & dance
Support through rehearsals, performances and ensemble work.
Support for theatre, opera & danceActing
Individual support in professional life and for demanding roles.
Support for actingMedia & newsrooms
Support for media organisations, newsrooms and freelance media professionals.
Support for media & newsrooms
Your personal contact
HEIKE DZAACK-
CROSTEWITZ
Managing Director · Certified Mental Health Coordinator
I combine experience in psychological support and trauma work with an understanding of creative working processes. Together, we can identify the support that fits your situation.
Certified by the Association of Mental Health Coordinators (AMHC). German Heilpraktikerin für Psychotherapie (licensed under the Heilpraktiker framework) with training in trauma therapy.
07 / Your questions
GOOD TO KNOW.
Can I be successful and still feel shy or uncertain?
Yes. A familiar recording format and meeting a large group of people make different demands. Shyness, introversion and uncertainty are not the same and are not automatically treated as problems. We focus on your situation and what you need.
Can DramaCare support me if I suddenly become well known?
Yes. You can enquire when new attention changes your everyday life. We discuss boundaries, public encounters, relationships and expectations. There is no minimum audience size and you do not need to be in crisis.
Can loneliness be an issue despite having a large community?
Yes. A community can matter deeply while close, reciprocal relationships may still be missing. We explore your experience and possible ways to connect. Counselling can support that process but does not replace friendships.
What does role confusion mean in a creator’s working life?
Here it describes a situation in which your private self, public persona and professional expectations become difficult to distinguish. It is not a diagnosis. DramaCare offers space to reflect on these roles, personal values and boundaries, without treating a public role as inherently inauthentic.
What does a Mental Health Coordinator do for content creators?
Mental Health Coordination combines prevention, confidential conversations and support with work-related pressures and conflict. DramaCare supports creators and teams through planning, production, publication and reflection.
Which agencies and teams is this for?
For creator and influencer agencies, talent management, social media and community teams, and producers of digital formats and podcasts. Scope and access are tailored to your working practices.
Can I enquire as an individual creator?
Yes. You can enquire directly about coaching, supervision or individual support. You do not need an agency or a large team. We discuss needs, scope and fees with you.
Will my management learn what I discuss?
Personal conversation details are not routinely passed on. We clarify confidentiality, its limits and any feedback arrangements in advance. Team-level reviews are agreed in a way that protects personal concerns.
How does DramaCare support people facing hateful comments?
Through psychological support, individual conversations and supervision. We help make sense of pressure, clarify boundaries and discuss next steps. Legal advice, IT security and operational crisis PR are not included.
Can community and moderation teams receive support?
Yes. Supervision, workshops and agreed opportunities for conversation can address repeated exposure to distressing content and the demands of community work.
Can support cover one campaign or ongoing work?
Both are possible. DramaCare can support a demanding phase or be integrated into ongoing work. The scope is agreed individually.
Can I book a workshop or supervision separately?
Yes. Workshops, individual coaching and supervision can be requested independently of broader MHC support. Topics and format are agreed to fit your needs.
Is DramaCare available throughout Germany and online?
Yes. Based in Leipzig, DramaCare supports individuals and teams across Germany, on site and online. Scheduling and the combination of formats are agreed with you.
How much coordination is needed?
To begin, share your concern, team and approximate timeframe if known. We then agree contacts, access, dates and any space needed. There is no single minimum scope for all enquiries.
How are scope and fees agreed?
After discussing your needs, you receive an individual proposal outlining services, scope and fees. Travel and accommodation costs are included as agreed.
Does this support replace psychotherapy?
No. The focus is support in a professional context. If treatment or other specialist help is needed, we discuss appropriate next steps. Ongoing treatment is not replaced.
Your next step
WHAT IS ON YOUR
OR YOUR TEAM’S MIND?
A short message is enough. Together, we can work out which support fits.
Enquire about working togetherBy email. Share your concern, team and timeframe if known, without sensitive health information.
Heike Dzaack-Crostewitz
Your contact for content creation
DramaCare GmbH
Ehrensteinstraße 24
04105 Leipzig
Across Germany · on site and online
Is DramaCare already supporting your agency or team?
Use the contact channels shared with your team. If you do not know them, email or call us. We will clarify which support arrangement applies to you.
Would you like to enquire about individual support as a creator?
Contact us directly by email or phone. You do not need an agency. If your agency will commission the support, we can agree suitable arrangements together.